Ordering Process:

• After I place my order what is the process?

  Once your order is received we will assign it to our most qualified drafter for your particular needs.  Your order will be reviewed fully to make sure that there are no questions and that we have everything we need to create a draft.  We will create a draft site plan within the promised window f...

• Can a vicinity map be added to the site plan? What is a vicinity map?

  Yes, a vicinity map can be added to the site plan. Once you select your plan and enter your address you will be given the option to Add Vicinity Map. Select the checkbox.  A vicinity map is a small map in the upper corner of the site plan that shows the subject property relative to the surroundi...

• Can I add a new structure that is not currently on my property to my site plan?

  Yes, once you select your site plan and enter the site address you will see a dropdown menu that says "Add Non-Existing Feature (Structure):" You will select the number of features you would like to add to the site plan. In the description area you can describe the dimensions of the feature and w...

• Can I have my site plan stamped, signed, sealed, or certified?

  No, we are a drafting company and do not stamp, sign or seal plans. We do include our company name and logo on the site plan. If you require a certified, stamped, signed or sealed plan you will need to hire and Architect, Engineer, or Surveyor.

• Can you create a site plan for a vacant lot?

  We can create conceptual site plans for vacant land. To get started, please fill out our Custom Quote Form. Since this is for a vacant lot, we’ll need you to provide a rough sketch showing the placement location, and dimensions of ALL proposed structures and features, along with any additional d...

• Can you do subdivision plan?

  Yes, we can create subdivision plans as custom work. To get started, fill out our Custom Quote Form and kindly upload a rough sketch showing the placement location and dimensions of all proposed structures and features, along with any additional details you’d like us to include. Please also indi...

• Can you provide elevation drawings?

  Yes, we can create elevation drawings as custom work. Since we do not do a site visit we are reliant on the customer to provide a sketch with all dimensions so that we can recreate those as scaled AutoCAD drawings. You can fill out the custom quote form HERE.

• Do you do site plan?

  Yes, we offer non-certified site plans. For developed properties, we offer different site plan packages. For residential properties of 10 acres or less, depending on what you need to show in your site plan, you may order either the Basic Site Plan, Medium Site Plan, or the Detailed Site Plan. Fo...

• Do you provide floor plans?

  Yes, we do offer floor plans. Since we do not do site visits, we rely on the customer to provide a sketch showing the location, dimensions, and labeling of all rooms, along with any additional details you’d like to include. We will then use the sketch to create scaled AutoCAD drawings. You can fi...

• I'm applying for a conditional use permit. Which plan should I choose?

  For conditional use permits, depending on what you need to show in your site plan, you may order either the Detailed Site Plan for Commercial Properties or The Works Commercial Site Plan. Our detailed plans will include items such as parking and ingress/egress, which are required for a commercial...

• I need a custom sized site plan other than the standard 11" X 17". How do I do that?

  All of our site plans are formatted to be printed on 11"X17" paper. This is the default size of most cities. Home printers generally only print 8 1/2" X 11" which does not leave enough room on the site plan for city stamps and notes. Occasionally municipalities will request other sizes which fal...

• I need changes made to my plan. How do you handle that?

  Once we send you the site plan we will wait for your feedback and take care of any changes you would like. This is assuming that your changes are within the original scope. If you require features from a higher detail plan such as upgrading from a Medium Plan to a Detailed Plan we can send you an...

• I need my site plan in under 12 hours. What do I do?

  We offer a RUSH order option, where we will create and deliver the plan in 12 hours or less. You can select this option during checkout, and the additional fee is $40. 

• I need topography (Contour lines) added to my site plan. Can that be done?

  Yes, after you select your plan and enter your address there will be an option "Add Topographical Lines $40.00".  Select the check box and we will add the topography. We use USGS available topography which is available on 2-10 foot intervals.

• I ordered more than 24 hours ago and have not received my order.

  ALL of our standard site plans are delivered within 24 hours to the email address provided at the time of your order. If you did not receive your plan, please check your spam folder. If you still don’t find it, please email siteplan@mysiteplan.com with an alternative email address and your order ...

• Is it possible to add features that are not listed in the site plan description such as Utilities, Septic, Well, fire hydrant etc.?

  Yes, it is possible, but those items would need to be provided by the client since they are not visible via satellite. If you know the location of these features and would like them included in your site plan, you can order the Detailed Site Plan | Residential Properties, Detailed Site Plans for ...

• What file format is the plan sent in?

  All site plans are delivered in a PDF format which is the most universally accepted printing format. During checkout you will also have an option to order the DWG file which is the AutoCAD source file. If you select this option we will zip that file and send it to you as well. If you need anothe...

• When will I receive my site plan?

  The turnaround time for our standard plan packages (Basic, Medium, and Detailed) is 24 hours or less for the first draft. If you select the RUSH option, your plan will be delivered within 12 hours (available Monday through Friday only). For custom orders outside our standard site plans, delivery ...

• Which plan should I order? The Basic, Medium, or Detailed?

  For permitting of residential properties, our Medium Detail Plan or Detailed Plan for Residential is highly recommended. These plans will include the items most cities want to see on a site plan such as scale, north arrow, driveway, structures, and trees. Our Basic Site Plan will include the pro...