Ordering Process:

• After I place my order what is the process?

  Once your order is received we will assign it to our most qualified drafter for your particular needs.  Your order will be reviewed fully to make sure that there are no questions and that we have everything we need to create a draft.  We will create a draft site plan within the promised window f...

• Can a vicinity map be added to the site plan? What is a vicinity map?

  Yes, a vicinity map can be added to the site plan. Once you select your plan and enter your address you will be given the option to Add Vicinity Map. Select the checkbox.  A vicinity map is a small map in the upper corner of the site plan that shows the subject property relative to the surroundi...

• Can I have my site plan stamped, signed, sealed, or certified?

  No, we are a drafting company and do not stamp, sign or seal plans. We do include our company name and logo on the site plan. If you require a certified, stamped, signed or sealed plan you will need to hire and Architect, Engineer, or Surveyor.

• Can you also provide elevations and floor plans?

  Yes, we can. Since we do not do a site visit we are reliant on the customer to provide a sketch with all dimensions so that we can recreate those as scaled AutoCAD drawings. You can email those sketches to siteplan@mysiteplan.com and we will provide a quote for that service. 

• I'm applying for a conditional use permit. Which plan should I choose?

  For conditional use permits, depending on what you need to show in your site plan, you may order either the Detailed Site Plan for Commercial Properties or The Works Commercial Site Plan. Our detailed plans will include items such as parking and ingress/egress, which are required for a commercial...

• I need changes made to my plan. How do you handle that?

  Once we send you the site plan we will wait for your feedback and take care of any changes you would like. This is assuming that your changes are within the original scope. If you require features from a higher detail plan such as upgrading from a Medium Plan to a Detailed Plan we can send you an...

• I need my site plan in under 12 hours. What do I do?

  We have a RUSH order option where we will create and deliver the plan within less than 12 hours. You can select that option during checkout. 

• I need topography (Contour lines) added to my site plan. Can that be done?

  Yes, After you select your plan and enter your address there will be an option to "Add Topographical Lines".  Select the check box and we will add the topography. We use USGS available topography which is available on 2-10 foot intervals.

• I ordered more than 24 hours ago and have not received my order.

  ALL of our standard site plans are delivered within 24 hours to the email address provided at the time of your order. If you did not receive your plan, please check your spam folder. If you still don’t find it, please email siteplan@mysiteplan.com with an alternative email address and your order ...

• I see the standard site plans are for existing conditions. What if I want a more conceptualized site plan of what I would like the site to look like.

  For conceptual custom work you will fill out our Custom Quote Form. Please include a full description of what you would like to have included in your site plan such as how many buildings, roads, landscape, etc. Also include property address and any additional requirements. We will review and get ...

• Is it possible to add features that are not listed in the site plan description such as Utilities, Septic, Well, fire hydrant etc.?

  Yes, it is possible but those items would have to be added by the client since they would not be visible via satellite. If you know the location of these features and would like them added to your site plan you would order the Detailed Site Plan. Once we send you the draft of the site plan you wo...

• When will I receive my site plan?

  You will receive your site plan within 24 hours of your order 7 days per week. If you order with the RUSH option you will have it within 12 hours.  For custom orders outside of our standard site plans delivery times may vary.

• Which plan should I order? The Basic, Medium, or Detailed?

  For permitting of residential properties, our Medium Detail Plan or Detailed Plan for Residential is highly recommended. These plans will include the items most cities want to see on a site plan such as scale, north arrow, driveway, structures, and trees. Our Basic Site Plan will include the pro...